Who we are?

Our website address is: https://www.junk-away.co.uk.

This privacy policy sets out how Junk-Away Ltd uses and protects any information that you give Junk-Away  Ltd when you use this website.

Junk-Away  Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Changes to our privacy policy

Junk-Away  Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 March 2024.

What data do we collect?

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

For further information, visit allaboutcookies.org.

How do we ookies?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Who do we share your data with?

We will not sell, distribute, share, or lease your personal information/ data to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

How long we retain your data?

Junk-Away Ltd securely stores your data.

Junk-Away Ltd will keep your data for 4 years. Once this time period has expired, we will delete your data.

Privacy policies of other websites

The Junk-Away Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us?

If you have any questions about Junk-Away Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: admin@junk-away.co.uk

Call us at: 0800 680 0146

Or write to us: Unit 3, Esgors Farm, Thornwood, High Rd, Epping, Essex, CM16 6LY, United Kingdom